Frequently Asked Questions (FAQ)

We provide comprehensive OEM & ODM services tailored to your needs, including:

• Product customization (logo, packaging, functions)
• Joint product development based on your ideas or blueprints
• Private label solutions for brand owners
• Flexible MOQ options for distributors
• Marketing support and sample assistance
• Fast response & professional service from our experienced export team

Whether you're a startup brand or an established distributor, we can help bring your ideas to life with efficient production and strong R&D support.

Just let us know what type of product you’re interested in—whether it's one of our existing models or a custom design. We’ll provide a quote based on your needs. You can test the sample, share your feedback, and we’ll fine-tune everything before you confirm the bulk order.

Let us know what you're looking for—whether it's choosing from our product line, sharing a design file, or sending a link of a product you want to customize. Just contact our sales team, and we’ll guide you through every step from selection to shipment.

Yes! We are actively looking for global distribution partners. As a distributor of our Emicool brand:

* No MOQ required

* You get priority support

* Co-branding or exclusive agency is possible for certain markets

We specialize in:

• Massage & Recovery Devices (heat/cold therapy, EMS, percussion, etc.)
• Beauty & Slimming Devices (ultrasound, red light, RF)
• Wearable Wellness Products (massage belts, knee pads, etc.)

Our products are exported globally, especially to Europe, America, Japan, Korea, and Southeast Asia.

Absolutely. We offer full OEM & ODM services. You can:

• Print your logo on the product
• Customize retail packaging

Send us your design files or concept, and we can help you turn it into reality. We also offer joint development services — bring your product idea or drawing, and our R&D team will help bring it to life.

Yes, the demand for wellness and recovery devices has never been stronger. With growing awareness of fitness and home health care, massage and beauty equipment continues to trend. As a niche with stable global demand, it offers strong margins and room to grow.

We are located in Wenzhou, Zhejiang, China, and our factory covers 14,000 m² with full production capabilities. You're warmly welcome to visit us anytime to check our R&D, production, and quality control process.

In today's dynamic market, consumers constantly seek fresh, innovative products or unique interpretations of existing ones. By opting for OEM with Ecozy Global, you gain the opportunity to introduce groundbreaking massage and fitness devices that can create new consumption trends. Imagine the satisfaction of launching a product that resonates deeply with your target audience, delivering that 'dopamine hit' of excitement and satisfaction day in and day out. OEM allows you to tailor products precisely to market demands, differentiate your brand, and capture new opportunities.

In today's rapidly changing market, consumers constantly seek novel and innovative products, or even unique interpretations of existing ones. By choosing Ecozy Global's ODM service, you will have the opportunity to launch groundbreaking massage and fitness devices, thereby leading new consumption trends. Imagine the satisfaction of launching a product that deeply resonates with your target audience, delivering a 'dopamine hit' of excitement and satisfaction day in and day out. ODM allows you to precisely customize products according to market demands, thereby achieving brand differentiation and seizing new business opportunities.

OEM (Original Equipment Manufacturing)

refers to the production of goods based on a client's specific designs and specifications. In this model, you provide the design, and Ecozy Global manufactures the product according to your exact requirements. It's about bringing your unique product concept to life.

ODM (Original Design Manufacturing),

often referred to as private label service, involves customizing our existing product designs. While the core product design is ours, you can customize aspects such as branding, packaging, colors, functions, and minor features to create a product unique to your brand. It's about applying your brand to a proven product.

Absolutely, it’s definitely worth it. Private label branding allows you to differentiate your products in a crowded market, build brand recognition, and foster customer loyalty. By offering aesthetically pleasing and high-quality branded products, you enhance perceived value and can command better profit margins. Private label showcases your brand's personality and helps your products stand out, attracting more customers and strengthening your market position.

Our comprehensive OEM/ODM service allows for the development of massage and fitness devices from concept to completion. You will be an integral part of the production process, making key decisions from material selection to product design, functionality, and branding. Our 7-member R&D team, with 57 invention patents, ensures that your vision can be brought to life with cutting-edge technology and innovative solutions.

We offer extensive customization options, including:

* Product Design & Engineering: From initial sketches to detailed CAD designs and functional prototypes.

* Material Selection: Professional guidance on selecting the most suitable materials for durability, comfort, and performance.

* Feature Customization: Integration of specific technologies (e.g., EMS, ultrasound), massage modes, intensity levels, and smart functions.

* Branding & Packaging: Custom logos, colors, packaging design, and user manuals that reflect your brand identity.

* Certification & Compliance: Ensuring your products meet international standards like ISO 9001, FDA, CE, and RoHS for global market entry.

For a more detailed discussion on how we can bring your unique product ideas to fruition, please contact our dedicated support team.

We offer a comprehensive range of private label services for massage and fitness devices, including:

* Branded Packaging: Custom designs for product boxes, inserts, and outer cartons.

* Logo Integration: Stamped, laser-engraved, or printed logos directly on the device.

* Custom User Manuals & Guides: Branded instructions and warranty information.

* Accessory Customization: Branding on charging cables, carrying cases, or other accessories.

* Color & Finish Customization: Tailoring product colors and surface finishes to match your brand aesthetic.

* Minor Feature Adjustments: Small modifications to existing product features to better suit your market.

Prices vary based on:

* Order quantity

* Customization needs

* Market material costs

Once you contact us with your specific needs, we will provide a detailed and up-to-date price quotation.

The cost of our OEM/ODM services is determined by several factors, including material expenses, labor costs, complexity of design, required certifications, order volume, and specific customization needs. We believe in transparent pricing and will provide a detailed, reasonable quote tailored to your project's specifications. Our team is always available to discuss your budget and provide cost-effective solutions without compromising on quality.

Pricing for private label services varies based on several factors, including the quantity of products, chosen materials, complexity of customization, and specific branding requirements. Each project is quoted individually to ensure fairness and transparency. Please contact us to get a free, no-obligation quote tailored to your project.

Our MOQ varies depending on the product type, complexity, and specific customization requirements.

For customized OEM orders, our MOQ is 1,000 units. If you're interested in distributing our Emicool brand, there's no MOQ required — we welcome partnerships and provide marketing support for distributors.We aim to be flexible and accommodate various business needs. Please contact our sales team with your project details, and we will provide you with the relevant MOQ information.

Yes. Sample orders are welcome and encouraged. After our official cooperation begins, sample costs can be fully refunded.

Absolutely. You’re welcome to place a sample order to try our product firsthand. Once you receive and test the sample, we can discuss any customization or improvements you need to better suit your market.

* Sample orders: 7–25 days (depending on stock and model)

* Wholesale orders (in-stock products): 3–15 days

* Customization (500–2,000 pcs): 25–45 days

* Customization (over 2,000 pcs): To be negotiated based on your specific requirements

The lead time for developing an OEM/ODM product is directly related to the complexity of your design and the scope of customization. This process typically includes initial consultation, design conceptualization, prototype development, testing, and final approval.

We prioritize clear communication and may exchange ideas and make adjustments during the development phase to ensure the final product perfectly aligns with your expectations. Once the sample is approved, mass production usually takes approximately 30 to 45 days, depending on the order quantity and product specifics. Please contact our support team with your project details for a more accurate timeline.

The lead time for private label products depends on the complexity of your customization and the order volume. Typically, we can send a sample of your branded product within 7 to 25 days.

Once the sample is approved, the general turnaround time for mass production is between 25 to 45 business days. More complex projects may require a longer lead time, but we will keep you updated throughout the production process and inform you of any changes.